Frequently Asked Questions

Security/IPR

How do I restrict Team member to access Account from only from my office Premises?

You can enable IP Filtering from Account settings. The account will then be accessible from the Machines with IP defined in the settings. However, make sure that these machines have static IPs otherwise you won’t be able to access your account.

If you are accessing internet through a proxy server, then use IP address of the proxy server for IP filtering.

How can I find out who is using the account and when?

We are developing tools to show you the access logs for the account. These tools will be available to account admin on the Admin Settings page.

Account Admin will be able to

1. Download access logs
2. Find out who is accessing which project and from what IP addresses?
3. Find out IP address of requests

I want to have my own backup for the project data.

The tickets, ticket attachments and wiki pages of the projects are stored in your projects subversion repository. Just take a backup of projects svn repository using ‘svnsync’ to your own computer.

We are developing standard scripts for Linux and Windows to do this. These scripts will be available later.

Dashboards

How do I configure the project dashboard?

Currently project dashboard cannot be configured. This feature is planned and will be available soon.

Wall

What is 'Wall' and how do I use it ?

Wall is a common ‘Notice board’ where any team member can post notices. Use it to announce new features, plan, ideas to everyone. Note that Walls are 'not archived' in SVN.

Miscellaneous

Is there API available to automate various activities?

The REST API will be available in next release.

I want to create ticket on build failures. The build server is running on my local machine.

The REST API will be available in the next release. You will be easily able to automate such tasks once the REST API is available.